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The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included. |
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Family members may include: | immediate family extended family designated people, including friends. |
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Funeral service requirements may include: | time location, such as: monumental cemeteries lawn cemeteries mausoleum crypts memorial gardens cemeteries with historical or cultural significance crematoria at sea state funeral Services funeral destitute funeral committal instructions, such as: burial entombment cremation timing of committal presence of mourners return of deceased's personal effects, such as jewellery or memorabilia social, cultural and religious considerations, such as: funeral and mourning dress standards funeral rites full rites of services cultural rituals to assist grieving duration of mourning wakes religious denomination spiritual symbolism public profile of the deceased burial procedures time required between death and burial or cremation taboos regarding death text readings or scriptures placing special personal effects with the deceased person specific coffin or casket design orientation of coffin transport requirements. |
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Workplace policies and procedures may include: | OHS manual handling personal presentation requirements communication protocols authorities and responsibilities of staff contingency procedures quality assurance procedures emergency procedures, including fire and accident procedures security procedures reporting requirements transport. |
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Documentation may include: | funeral arranger's briefing notes identification of body notification of death medical certificate coroner's warrant casket or coffin orders application for burial application for cremation order for cremation permit for cremation celebrant's instructions embalming form and details prearrangement costing details. |
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Appropriate personnel may include: | funeral director funeral arranger transfer staff transportation services mortuary technician embalmer cemetery representatives church or chapel coordinator coffin or casket manufacturer clergy or celebrant organist or choir florist caterer hospital or nursing home staff stonemason legal profession embassy officials support groups government regulators registrar of births, deaths and marriages coroner. |
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Resources and equipment may include: | selected text readings or scriptures speakers or readers personal effects music lighting and candles flowers photographs video recording equipment audio recording equipment musical equipment CD and DVD players computer equipment television monitors integrated lighting and ambience control vision mixer electronic coffin or casket lowering equipment. |
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Vehicles may include: | funeral vehicles escort vehicles. |
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Staffing requirements may include: | coffin or casket bearers drivers. |
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Funeral procedures may include: | transport of coffin or casket funeral procession, such as: signals duration and distance required pace. |
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Contingency procedures may include: | fire or accident service running over time equipment breakdown undelivered or incorrectly delivered flowers incorrect or incomplete documentation family distress inclement weather. |
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Relevant legislation may include: | OHS Traffic Acts and regulations. |
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Relevant personnel may include: | funeral conductor clergy celebrant family member. |
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Areas for improvement may include: | staff performance transport coordination contingency planning safety procedures time management. |